FAQ

Do you ship Internationally?

Yes! We ship worldwide to most countries around the world!

How long does shipping take?

Our warehouses are located around the world.
For orders in the United States, it will normally take 14 to 21 business days.
For other countries, please allow 4 weeks.

I received only part of my order, where is the rest?

We have multiple warehouses that ship orders to our customers, that's why you received part of the order, rest assured that remaining is on its way to you. If you don't already have the tracking number, please contact us and we'll gladly update you.

How do I check the status of my order?

After completing your order,
please allow up to 3 business days to have your order processed.
Our fulfillment warehouse staff will pack your order and have it shipped as soon as possible.
Once you order has been shipped, you will receive a tracking number by email.
You will be able to track your order on UPS TRACKING.
If you did not receive your tracking number after 5 business days,
please contact us and we'll send it to you.

How do I order on your website?

Simply find the product you'd want and click the "Add To Cart" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible.

Is your website secure with my personal information?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon purchasing of your product.